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Communication Support Services


CSS consultants cannot give support on take-home exams unless the course instructor explicitly allows it. For a consultant to look at a take-home exam, the student must provide written consent from the instructor in the form of either official, published exam instructions, or an e-mail from an instructor that permits others to give feedback.

Starting from 3 February, Communication Support Services consultants are using Zoom to offer online consultations and some workshops/ discussions. For consultations, please make sure you include your Zoom ID (10 digits) in the comment box in your booking. Please note that to receive feedback from your consultant, you must meet them on Zoom during the consultation slot you have booked. For workshops/ discussions, once you book a session, Zoom meeting URL or ID will be visible in the slot details in the booking system. A user guide on Zoom can be found here.


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